How to deal with sexual harassment at work

In this guide, we will determine what is classed as sexual harassment in the workplace and steps on how to tackle it.

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How to deal with sexual harassment at work

Sexual harassment in the workplace is something employers must take seriously. You have a duty of care to your staff and customers. So, making them feel safe and protected should be a top priority.

Sadly, you can’t always avoid sexual harassment that’s why it’s important to have steps in place to tackle the problem. If you do nothing an employee could take you to an employment tribunal.

In this guide, we will determine what is classed as sexual harassment in the workplace and steps on how to tackle it.

a women cry's at work at her desk because she has been sexually harassed

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    What is sexual harassment in the workplace?

    Sexual harassment at work is when a person engages in unwanted conduct of a sexual nature in a workplace setting.

    It is when a person purposely or unintentionally violates someone’s dignity and creates an intimidating, hostile, degrading, humiliating or offensive environment for them.

    Employees can still be harassers even if they didn’t intend to sexually harass. Sexual harassment also can occur indirectly, such as making sexual comments about a person in a degrading way around colleagues.

    a man puts his head in his hands stressed as he has been disciplined sexually harassed

    What does the law say about sexual harassment?

    Under the Equality Act 2010, sexual harassment is defined as any unwanted behaviour of a sexual nature.

    The act protects the following people against sexual harassment at work:

    • Employees and workers.
    • Contractors and self-employed people hired to personally do the work.
    • Job applicants.

     

    two men look at things of a sexual nature on a laptop at work

    Types of sexual harassment claims in the workplace

    Staff members can experience sexual harassment anywhere, including office parties, training courses, and conferences. Co-workers are not the only perpetrators of sexual harassment, they could also include contractors, agency staff, clients, or customers.

    Sexual harassment comes under a wide range of unwanted behaviour of a sexual nature. Some of these include:

    • Indecent looks, staring or leering.
    • Sexual suggestions and sexual advances.
    • Sexual comments or jokes including sexual innuendos.
    • Showing sexually explicit pictures, posters, or photos in the workplace.
    • Posts of a sexual nature or communication on social media.
    • Spreading rumours about a person of a sexual nature.
    • Intrusive questions about a person’s private or sex life and discussing their own sex life.
    • Unsolicited touching, hugging, massaging, or kissing.
    • Sexual assault and other criminal behaviour such as stalking and indecent exposure.

     

    As an employer, it is your duty to create a comfortable and safe space for employees when they come to work.

    You do not want employees to create a humiliating or offensive work environment for co-workers. Sexual harassment can make the work atmosphere feel unsafe and toxic.

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    The impact of sexual harassment at work

    Sexual harassment can have lifelong effects on employees who encounter it. It can lead to stress and anxiety, which in turn could have a negative impact on a person’s professional performance.

    This could also damage your business’s productivity. Employees may work less efficiently and avoid collaboration with co-workers, for fear of sexually inappropriate behaviour.

    Failing to stop sexual harassment could also mean employees no longer trust you and their co-workers. They may feel scared or embarrassed to put forward a formal complaint. This could result in them resigning and finding a safer place of work.

    Something else to note is that businesses that have a hostile working environment because of sexual harassment are intimidating to women. So, failing to deal with this behaviour means you could be losing out on retaining talent.

    It’s essential that you take any sexual harassment accusations seriously. You do not want employees taking the case to any employment tribunals because you haven’t followed the correct procedure.

    a women holds some files sad at work because of sexual harassment

    How can employers handle sexual harassment at work?

    You have a duty of care for your staff to protect them from sex-related harassment. This makes you legally liable if any of them are sexually harassed in the workplace.

    Although there aren’t any minimum requirements to show that you have taken reasonable steps.

    Here are two that you should have in order:

    • An anti-harassment policy: This must be communicated to staff clearly, efficiently applied, tried, and reviewed.
    • A harassment procedure: This should include how staff members report harassment, what actions to take, how to protect victims and what action to take if sexual harassment happens. This would be included in the anti-harassment policy.

     

    Everyone in your workplace has a responsibility to handle and prevent sexual harassment. This includes your line managers and HR professionals.

    Create an anti-harassment policy

    As an employer, you will need to implement an anti-harassment policy. This should cover sexual harassment and other harassment that could happen in the workplace.

    Legally you must protect staff against discrimination related to:

    • Race.
    • Sex.
    • Religion or belief.
    • Sexual orientation.
    • Gender reassignment.
    • Age.
    • Disability.
    • Pregnancy and maternity.
    • Marriage and civil partnership.

     

    A policy can help create a safe environment in the workplace.

    The anti-harassment policy should define what signifies a case of sexual harassment. It should also define what the process is for raising concerns.

    You will need to include whom employees can speak to, what the formal process is and what may happen after concerns have been raised.

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    How to successfully apply a sexual harassment policy

    When new staff join your business, you should make them aware of the policies in place. Verbally communicate the importance of the anti-harassment policy in their induction.

    Give new staff time to read the policy and confirm in writing they have read and understood it. For all staff, you can conduct regular staff meetings to reinforce and discuss the policy.

    It’s good practice to do routine employee surveys so you can evaluate harassment in the workplace. This can help you amend the policy and prevent harassment as soon as possible.

    Take sexual harassment claims seriously

    All cases should be taken seriously no matter who or what type of harassment claim has been made. Employers need to respond to complaints proactively and professionally.

    Many cases of sexual harassment at work are never reported because employees believe they won’t be taken seriously.

    If you actively make the effort to support your employees who have been harassed, they will feel like they can talk if they have any concerns.

    Respond to sexual harassment complaints straight away

    Responding immediately shows staff that you will not tolerate any kind of inappropriate or offensive behaviour.

    This should discourage any offences in the future. It will also create trust among your staff members as they’ll see action when they make a sexual harassment complaint.

    Train and support your employees

    Train senior staff and others who will be responsible for handling any cases and complaints.

    Training will help staff feel confident in the procedure they conduct when investigating sexual harassment claims.

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    Get expert help on sexual harassment claims

    Sexual harassment can happen to anyone at work, and it can seriously affect employees and the workplace environment. You and your staff must know how to handle harassment claims.

    You don’t want to risk the safety of your staff. You also do not want any claims going to an employment tribunal because you haven’t followed a fair procedure.

    Employment tribunals can be very expensive for employers. So, it’s important to get professional advice. That’s why we offer 24/7 HR and employment law advice at Employers Direct. We take care of everything from all the legal processes to advice on dismissals and grievances.

    We provide free HR advice and will help you decide the best course of action. Contact us at 0800 144 4050 or click here. 

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    Employers Direct offers FREE HR Advice to businesses of all sizes, within any industry in the UK. Our qualified HR advisors are here to offer your business confidential, in-depth, actionable advice on any HR query or issue you may face.

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    FAQs

    We’re here to answer any questions you might have with expert ease.

    A government study conducted in 2020 found that 29% of employees experienced sexual harassment in their workplace or work-related environment. 20% experienced sexual harassment at their physical place of work.

    What’s concerning to see is that only 15% reported their experience formally. Showing that employers are likely to underestimate the amount of harassment taking place at work.

    Sexual assault refers to a person who has physically acted in a sexual nature or behaviour, without explicit consent from the victim.

    Sexual assault tends to be physical and of a criminal behaviour such as rape. Sexual harassment includes physical and verbal unwanted sexual behaviour. Ultimately sexual assault falls under the broader term of sexual harassment.

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